Terms of Use

Effective Date: July 10, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE PROCEEDING TO USE THIS SITE OR ITS SERVICES. BY USING THIS SITE OR ITS SERVICES, YOU ARE AGREEING TO LEGALLY BINDING TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THE SITE, DO NOT PURCHASE PRODUCTS OR SERVICES, DO NOT CREATE AN ACCOUNT AND/OR DO NOT REGISTER FOR OUR SERVICES, PRODUCT OR OTHER OFFERINGS.

Welcome to theimagineuniverse.com (the "Site").

The Imagine Universe LLC and/or its successors, assigns, subsidiaries, affiliates and/or designees (sometimes collectively referred to as "TIU", "us", "we", or "our") provide website access, features, content and services to you subject to the following Terms and Conditions of Use (the "Terms"). These Terms govern User's (sometimes referred to as "your") use of, interaction with, registration on and/or access to, the Site and its content, as well as your use, interaction with and access to any of our affiliated websites (collectively "Site(s)") and of any services, features, offerings, events, and content offered by us on or through the Sites (the "Services"). By continuing to use the Site, you voluntarily and knowingly agree to abide by these Terms even though the Terms significantly limit your legal rights and remedies.

BY USING OR THE SITE OR BY CONTINUING TO USE THE SITE, YOU KNOWINGLY AND VOLUNTARILY ASSENT TO COMPLYING WITH THESE TERMS WHICH TERMS MAY BE UPDATED FROM TIME TO TIME. IF YOU DO NOT AGREE WITH THESE TERMS OR IF YOU DO NOT AGREE TO HAVE YOUR LEGAL RIGHTS LIMITED, DO NOT USE THE SITE OR ITS SERVICES. BY USING THE SITE, YOU PROMISE AND REPRESENT TO US THAT YOU WILL NOT USE THE SITE, ANY CONTENT ON THE SITE OR ANY SERVICES OR OFFERINGS PROVIDED ON OR THROUGH THE SITE FOR ANY PURPOSE THAT IS UNLAWFUL, IMMORAL OR PROHIBITED.

By using the Site and/or the Service, you are representing to us that you are 18 years of age or older or have reached age of legal majority and are legally competent to enter into, and to be bound by, these Terms. If you are under 18, or have not reached an age of legal majority you may only use the Site and/or the Service with the consent of a parent or legal guardian and we will not be liable or responsible for any claims, demands, losses or damages that may result from any violation of this provision by you or from your failure to comply with our age requirements.

Modification of the Terms

We reserve the right to change, update, modify, delete or add to the Terms at any time with notification to you and any such changes to the Terms will be effective immediately upon publication (unless a later effective date is specified). The use of the Site and/or the Service after changes to the Terms have been published constitutes your knowing and voluntary acceptance to such changes, updates, modifications, deletions or additions.

Privacy Policy

We respect your privacy. Please read our Privacy Policy, located at theimagineuniverse.com/privacy, to understand our practices so that you may make informed decisions about using the Site and/or the Service. Any information we collect through your use of the Site and/or the Service is subject to our Privacy Policy. Our Privacy Policy, together with the Terms, govern your use of the Sites, and the Privacy Policy is incorporated into the Terms by this reference. By continuing to use the Sites and/or the Services, you agree to be bound by our Privacy Policy. We may revise our Privacy Policy from time to time and any additional or different terms to our Privacy Policy will be effective 30 days after updates have been posted to this Site. Any continued use or access of the Sites and/or the Services after changes to our Privacy Policy have been posted constitutes your agreement to be bound by the revised Privacy Policy. If we make changes to our Privacy Policy that, in our sole discretion, are material, we will notify you via the email address you have provided to us (when applicable), or via a notification on the Site.

Intellectual Property

All text, designs, graphics, logos, page headers, button icons, scripts, service names, technical documentation, product information, visual interfaces, images, photographs, trademarks, sounds, music, videos, streaming content, software and artwork (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement thereof, contained on the Sites and/or the Services is owned or controlled by us, or is licensed to us, and is protected by trade dress, copyright, patent and trademark laws and various other intellectual property rights and unfair competition laws. All other trademarks not owned by us that appear on the Site and/or the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

YOU MAY NOT copy, use, republish, download, post, publicly display, transmit, reproduce or distribute in any way the Content (or any portion thereof) in any manner without our prior express written permission. Nothing on the Sites should be construed as granting, by implication, or otherwise, any license or right to use any Content displayed on the Site or on, or through, the Services, without the prior express written permission of the Content owner. Any unauthorized attempt to copy or modify the Content, or to circumvent or defeat any of the security features designed to protect the Content, is strictly prohibited and constitutes a violation of these Terms.

The Services

On the Site you will be able to find information about The Imagine Universe ecosystem and its subsidiary platforms (including but not limited to Plushie Con, Animascar, OC Music Fest, Imagine Radio, Imagine Eats, etc.), create applicable accounts, register to receive priority access to purchase tickets to physical events, watch live streams of certain activations, purchase tickets and merchandise, and participate in contests, sweepstakes, surveys, forums and other interactive features.

News and Information

While we strive to provide you with the most up-to-date, complete and accurate information, we cannot and do not guarantee the accuracy, completeness and/or currentness of information on the Site.

Live Streams and Digital Content

During events, a Live Stream transmission may be available on the Site and in such case, we own the rights to the Live Stream and hereby grant you a limited, non-exclusive, non-transferable, freely revocable license to access and view all or part of the Live Stream transmission ON A STREAMING ONLY BASIS and for personal, non-commercial purposes only. You may not use the Live Stream transmission, or any of the text, graphics, logos, music and/or any other audio or visual content, or any portion thereof, for any commercial purpose and are prohibited from creating derivative works or materials that otherwise are derived from or based on the Live Stream transmission, including any mash-up videos. You may not, either directly or through the use of any device, software, Internet site, web service or by any other means, copy, download, capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, transmit or retransmit the Live Stream, or any portion thereof, except you may stream the Live Stream as expressly permitted herein. You may not incorporate the Live Stream or retransmit the Live Stream via any hardware or software application or make it available via frames or in line links unless expressly permitted by us in writing. You agree that you will not circumvent, disable or otherwise interfere with security related features of any applicable embeddable player(s) or any other features of the Site and/or the Services that prevent, frustrate, delay or restrict use or copying of the Live Stream or other materials and Content contained on the Sites and/or the Services (including without limitation, all audiovisual content). You may not, either directly or indirectly, or through the use of any device, software, Internet site, web-based service, or other means, remove, alter, bypass, avoid, interfere with or circumvent any copyright, trademark or other proprietary notices marked on the Live Stream or DRM mechanism, device or other content protection or access control measure associated with the Live Stream. You understand that you may be exposed to content, materials, and/or images that you and others may find to be objectionable. You hereby waive all legal or equitable rights or remedies you may have regarding all content and other materials related to the Live Stream. Without limiting the foregoing, you hereby release and hold us harmless from all damages, liability, claims, actions, demands and costs of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, the Live Stream. We do not guarantee the accuracy, quality or availability of the Live Stream. We also do not guarantee the Live Stream or the embedded video player will be free from glitches, errors, delays or other interruptions. You understand that not every performance taking place at our physical events will be available to view through the Live Stream, and that The Imagine Universe LLC has sole control over which performances will be transmitted via Live Stream.

Interactive Features

As part of the Services, we may provide interactive tools such as email services, bulletin boards, discussion forums and tools that enable you to communicate with us or other users of the Site (the "Communication Services"). You are solely responsible for all information, opinions, descriptions, photos, profiles, graphics, videos, tags, messages, comments, texts and all other information and materials that you upload, publish, transmit or otherwise share through the Communication Services (the "User Content"). We reserve the right, without limiting any other rights or remedies available to us, to edit or remove any User Content from any of the Communication Services at any time and for any reason without your consent and without prior notification to you. We also reserve the right to terminate, limit or deny access and use of the communication service to any individual in our discretion.

By submitting User Content through any of the Communication Services, you grant us an irrevocable, perpetual, non-exclusive, royalty-free, freely transferrable, sublicensable, worldwide license to use, copy, sell, distribute, publicly display, publicly perform, print, publish, republish, create derivative works of, reformat, translate, modify, revise and incorporate into other works your User Content for any purpose without compensation to you.

Ticketing and Event Access

You may purchase tickets to The Imagine Universe operated events (including Plushie Con, OC Music Fest, Animascar, and regional tours) through our respective ecosystem URLs. We use third-party ticketing companies to manage and execute ticket and other related product orders and customer service. These Terms, as well as any additional terms of use and any other policies listed on such third-party websites, will collectively govern your product purchase. You agree to pay all charges incurred by you or any users of your account, including, but not limited to, any and all applicable taxes, and you agree to only use payment methods that belong to you or others that have expressly authorized you to use such payment method. CERTAIN EVENTS OPERATED BY THE IMAGINE UNIVERSE FEATURE AGE RESTRICTIONS (E.G. 18+ FOR PLUSHIE CON, 21+ FOR OC MUSIC FEST). BY PURCHASING TICKETS, YOU REPRESENT AND WARRANT TO US THAT YOU COMPLY WITH THE APPLICABLE AGE RESTRICTION OF THE RESPECTIVE EVENT.

We May Discontinue or Suspend Our Sites

We reserve the right to modify, suspend or discontinue (temporarily or permanently) any portion of the Site and/or the Services, in our sole discretion, at any time with or without notice. In addition, we may impose limits on any portion of the Site and/or the Services or restrict your access to portions of or to the entire Site and/or Services in our sole discretion without notice or liability. We have the right to restrict, deactivate, suspend or terminate your access to the Sites and/or the Services, including the right to delete your account (when applicable) and all related information in your account, at any time and for any reason without giving you prior notice, without liability.

Customer Communications

When you visit the Site, use the Services or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site and on other official platforms. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal notice requirement. You may communicate with us and offer comments and/or feedback by emailing us at info@theimagineuniverse.com.

Accounts

To use certain features of the Site and/or the Services, you may be directed to register and/or to create a user profile or account ("Account"). You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your computer, and you agree to accept sole responsibility for all activities that occur under your Account or password. You agree to immediately notify us by sending an email to info@theimagineuniverse.com of any known or suspected unauthorized use(s) of your Account or any known or suspected breach of security.

License

Subject to these Terms, you are granted a limited, non-assignable right to use and access the Site and the Services and all content contained therein for your personal, non-commercial, and informational use only. Any unauthorized use of the Site and/or the Services automatically terminates the license granted to you.

Third-Party Content and Services

The Site also advertises, offers, or makes available information, content, products and/or services provided by third parties. Certain features of the Site and/or the Services may be operated by third parties on our behalf ("Third-Party Services"). THIRD PARTY SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND ARE BEING MADE AVAILABLE TO YOU WITHOUT ANY WARRANTY OF ANY KIND BY US (EXPRESS OR IMPLIED).

Hyperlinks

Our Sites may contain links to other websites that are not maintained or controlled by us (each a "Linked Site"). You acknowledge and agree that we are not responsible for the availability of any external services, products or materials offered on Linked Sites.

ADA Compliance

We are committed to providing an environment that is accessible to all visitors and our efforts are ongoing as we incorporate improvements necessary to meet the changing laws, regulations and guidelines set forth by any regulating authorities. If you have specific questions or concerns about the accessibility of the Site or need assistance with the Site please contact us at info@theimagineuniverse.com.

Disclaimer of Warranties

THE SITE AND/OR THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE SITE AND THE SERVICES ARE BEING MADE AVAILABLE TO YOU WITHOUT ANY WARRANTY OF ANY KIND BY US (EXPRESS OR IMPLIED), INCLUDING, WITHOUT LIMITATION, WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND/OR WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Limitation of Liability

THE IMAGINE UNIVERSE LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION: (i) LOST REVENUES OR PROFITS; (ii) LOSSES RELATING TO TRAVEL EXPENSES, LODGING MEALS AND/OR RELATED AIRLINE CHANGE OR REROUTING FEES OR ORDERS, CANCELLATION FEES; (iii) LOSS OR DAMAGE TO ANY PERSONAL PROPERTY, YOUR USE OF THE SITE AND/OR THE SERVICES; OR (iv) FOR ANY CLAIM, LOSS OR INJURY BASED ON ERRORS, OMISSIONS, INTERRUPTIONS OR OTHER INACCURACIES IN OUR SITE AND/OR SERVICE; AND (v) LOSSES RELATING TO THE USE OR INABILITY TO USE OR INTERRUPTIONS ON OR RELATING TO THE SITE OR TO THE SERVICES, THE SOFTWARE OR TO TRANSMISSIONS OF DATA.

THE IMAGINE UNIVERSE LLC'S MAXIMUM AGGREGATE LIABILITY TO YOU FOR DIGITAL AND WEBSITE USE IS ONE HUNDRED DOLLARS ($100) AND YOUR SOLE REMEDY FOR ANY CLAIMS, DEMANDS, DAMAGES OR DISSATISFACTION WITH THE SITE OR THE SERVICES IS TO TERMINATE YOUR ACCOUNT AND DISCONTINUE USE OF THE SITE AND/OR THE SERVICE.

Assumption of Risk and Physical Event Liability Waiver

By purchasing a ticket and/or attending any physical events managed by or licensed to The Imagine Universe LLC (including, but not limited to, Plushie Con, Anime Wonder regional tours, OC Music Fest, or Animascar activations), you acknowledge that participation carries inherent risks. These risks include, but are not limited to, bodily injury, illness, property damage, and in extreme cases, severe injury or death. You knowingly and voluntarily assume all risks associated with your attendance and participation. To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless The Imagine Universe LLC, its affiliates, venue operators, sponsors, licensing partners, and their respective employees and agents from any and all claims, liabilities, or damages arising from personal injury, property damage, or medical emergencies occurring during or related to the physical events. You further consent to receive medical treatment that may be deemed advisable in the event of injury, accident, or illness during the event, and you agree to be responsible for all associated medical costs.

Indemnification

You agree to defend, indemnify and hold The Imagine Universe LLC, and its successors, assigns, and any affiliated entities or person, including subsidiaries or sponsors and their respective officers, directors, affiliates, agents and employees, harmless from and against any and all claims, actions, proceedings and suits and all related liabilities, losses, damages, demands, judgments, settlements, penalties, fines, costs and expenses (including, without limitation, reasonable attorneys fees and costs incurred by us) hereinafter collectively, "Claims" arising out of or relating to: (i) your use of the Site and/or the Services; (ii) your negligent acts and omissions and from any other wrongful acts or misconduct by you; (iii) your non-performance or non-compliance of the Terms; (iv) your violation of any law, rule, policies, regulations or rights of others in connection with your use of the Site or the Service(s); (v) any infringement or other intellectual property Claims associated with the use, storage or exploitation of any User Content; or (vi) any misappropriation or violation of any property or privacy right arising from any User Content that you post or otherwise transmit on the Site and/or Services.

Dispute Resolution; Mandatory Arbitration, Anti-Class Waiver; Governing Law

You agree that any disputes arising from or relating to the Site, the Services, these Terms, from any relationship between you and The Imagine Universe LLC or between you and any company or person employed by or affiliated with The Imagine Universe LLC, and/or (a "Dispute") shall only be resolved subject to FINAL AND BINDING ARBITRATION as set forth in this section, and may only be resolved through an individual arbitration governed by the Federal Arbitration Act or by the applicable sections of New York law to the maximum extent permitted by applicable law. BY USING EITHER THIS SITE OR THE SERVICES, YOU ARE AGREEING TO GIVE UP YOUR RIGHT TO GO TO COURT in connection with any Dispute and that such rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. YOU FURTHER AGREE NOT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION OR OTHER CLASS OR CONSOLIDATED PROCEEDING IN CONNECTION WITH ANY DISPUTE. As a precondition to commencing an action by arbitration, you agree to first participate in non-binding mediation at least 30 days before commencing any arbitration (or taking any other legal action). If the parties are unable to resolve a Dispute by means of non-binding mediation, the arbitration of Disputes will be only administered by the American Arbitration Association (AAA) and exclusively in accordance with Commercial Arbitration Rules. The terms of this provision shall be governed and construed in accordance with the laws of New York, excluding New York's choice-of-law principles, and all claims, demands or Disputes relating to or arising from these Terms, whether sounding in contract, tort or otherwise, shall be governed by the laws of New York. If you do not agree with the Terms as contained in this provision, do not use or continue to use the Site or Services.

Relationship of Parties

No joint venture, partnership, employment, or agency relationship is intended nor shall a joint venture, partnership, employment, or agency relationship occur by virtue of you agreeing to comply with these Terms, by you complying with these Term, or by you performing obligations pursuant to these Terms.

Severability

If any of these Terms are found to be invalid or unenforceable, then such provision shall be construed in a manner consistent with applicable laws to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions shall remain in full force and effect.

Equitable Remedies

You expressly agree that we shall be irreparably harmed if some or all of the Terms were not complied with or if such Terms were violated by you. You further agree that, in such case(s), we shall be entitled (without the requirement of having to post a bond, other security, or proof of damages), to equitable relief and remedies and, you further agree our entitlement to such equitable relief shall be in addition to, and not in lieu of, all other remedies otherwise available to us under applicable laws. All questions and concerns regarding the Terms should be directed to info@theimagineuniverse.com.